Product Recalls

Product Recall Information

This page will serve as the central location for all product recall communications. If any product you’ve purchased is subject to a recall, the relevant details and next steps will be posted here.

SIMPLE KIND TO SKIN MICELLAR CLEANSING WATER 730ML.
ONLY A LIMITED NUMBER OF THESE PRODUCTS SOLD ARE AFFECTED

In the UK, we are recalling a limited number of Simple Kind to Skin Micellar Cleansing Water 200ml and 730ml products as a precaution due to the possible presence of bacteria, which has the potential to cause eye inflammation for some consumers.

Affected Simple Kind to Skin Micellar Cleansing Water products have one of the following batch codes on the bottom of the bottle:

200ml - 610041, 611641, 615941
730ml - 613841, 613941, 611041, 616641, 616741

We are recalling these products as a precautionary measure because the safety of the people who buy and use our products is our top priority. Other Simple products are not affected by this issue. We apologise for any inconvenience. Thank you for your co-operation.

WHAT SHOULD YOU DO?

If you have purchased an affected Simple product with one of the batch codes listed above, please stop using the product immediately and contact the Unilever careline by either email or phone for further guidance and a refund.

The best way to contact Unilever is via email: ukicare@unilever.com Alternatively, call: 0800 146 252

Or, visit a Savers store with proof of purchase and we can offer a refund or an exchange

This page was last updated August 2026